Republica Coffee Pty Ltd Terms of Service
Welcome to Republica Coffee Pty Ltd ("Republica Coffee", "we", "us", or "our") online store!
These Terms of Service ("Terms") govern your access and use of our website (the "Website") and the services offered thereon, including the purchase of coffee beans, pods, instant coffee, and ground coffee (the "Products"). PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE OR PURCHASING ANY PRODUCTS. By accessing or using the Website or purchasing Products, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Website or purchase Products.
- About Us
Republica Coffee Pty Ltd is an Australian company registered under ABN 90 108 025 350
. We are an online-only store, located at 1/60 Martin Place NSW 2000 Australia.
- Products and Services
We offer a variety of coffee products, including:
- Coffee beans: Whole coffee beans sourced from various origins.
- Coffee pods: Compatible with Nespresso* pod brewing systems.
- Instant coffee: High-quality Freeze Dried instant coffee for quick and convenient brewing.
- Ground coffee: Pre-ground coffee for different brewing methods.
We offer both one-off purchases and subscription options. Subscriptions receive a 10% discount on all recurring orders and can be updated, cancelled, or skipped at any time via your Account.
- Orders and Payment
To place an order, you must create an account on the Website. We accept a variety of payment methods, as listed on the Website. Payment is due at the time of order placement. All prices are in Australian Dollars (AUD) and include GST on shipping only, unless otherwise stated.
Subscriptions offer convenience and savings. When you subscribe to a product, you agree to receive regular deliveries at the interval you choose (e.g., weekly, monthly). You can manage your subscription at any time through your account on the Website. You can update your delivery address, payment information, product selection, or pause, cancel, or skip your next delivery.
- Shipping and Delivery
We currently ship within Australia only. Shipping costs and delivery times are calculated at checkout and depend on your location and order details. We aim to dispatch orders within [number] business days. Standard delivery times are 2-45 days for Metro and 3-11 days for other]. However, delays may occur due to unforeseen circumstances.
- Returns and Refunds
We offer a 30-day return policy for unopened and undamaged products. Please contact us within 30-days of receiving your order to initiate a return. Return shipping costs are the responsibility of the customer, unless a fault is found. Refunds will be issued to the original payment method used within 7-14 business days of receiving the returned product.
- Disclaimer and Warranties
The Website and Products are provided "as is" and without warranties of any kind, express or implied. Republica Coffee disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website or Products will be uninterrupted, error-free, or secure.
- Limitation of Liability
Republica Coffee shall not be liable for any damages of any kind arising from your use of the Website or Products, including, but not limited to, direct, indirect, incidental, consequential, and punitive damages.
- Intellectual Property
The Website and its content, including trademarks, logos, and copyrights, are the property of Republica Coffee or its licensors. You may not use any of these materials without our prior written consent.
- Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
- Entire Agreement
These Terms constitute the entire agreement between you and Republica Coffee with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
- Changes to Terms
We reserve the right to change these Terms at any time. We will notify you of any changes by posting the revised Terms on the Website.